SkyCRM® is officially recognized by Meta for WhatsApp API, enabling businesses to manage customer conversations as a team. This enhances communication, improves customer service, and boosts overall team productivity.
Easily allocate different agents with appropriate permissions for conversations and switch as needed for a better customer
SkyCRM® allows seamless collaboration in customer conversations. Different agents can join to address specific issues, all within a single chat box. You can add or remove agents as needed to address customer inquiries.
SkyCRM® integrates seamlessly with WhatsApp API, enhancing its marketing capabilities. Customer data is automatically imported into CRM during WhatsApp conversations, streamlining management, reducing repetitive data entry, and enabling personalized marketing for better business prospects.
SkyCRM® consolidates messages from multiple channels, providing unified management of customer data, communication, monitoring and managing customer service performance within the system.
SkyCRM® seamlessly combines live customer support with chatbot services to efficiently manage messages and respond quickly to customer inquiries, providing 24-hour customer service.
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