SkyCRM®
Automation Message
SkyCRM®
Automation Message
Redefining Customer Interaction
SkyCRM® Automation transforms customer engagement, ensuring each customer feels valued and boosting their trust in your business.
3 Core Automation Functions
1. Automatic
Information Dispatch
SkyCRM™ can automatically send targeted messages based on pre-set customer progress processes, ensuring timely and accurate information delivery without manual intervention.
2. Automatic
Reminder Messages
Systematically pushes pre-set messages according to the customer’s consumption process, automating customer conversion through targeted interactions.
3. Conditional
Promotional Information
Whether it’s a specific time, action, or customer need, the system automatically sends promotional messages based on pre-set conditions, improving sales conversion rates.
五大核心自動化功能
五大核心自動化功能
1. 自動發送指定資訊
SkyCRM™能夠根據你預先設定的客戶進度流程，自動發送指定的訊息給客戶。無需手動操作，確保客戶獲得及時且準確的信息。
2. 自動提示訊息
根據預設的客戶消費流程，系統將自動推送預設訊息，自動化推進客戶轉化。針對性地與客戶互動，根據其特定需求或喜好，精準提供相關資訊。
3. 按特定條件發放優惠資訊
無論是特定時間、特定行為，還是客戶特定需求，系統都能據預設的條件，在適當時機自動發送促銷訊息，提高銷售轉換率。
4. WhatsApp Flow Robot自動引領客戶回覆指定答案
透過 WhatsApp Flow Robot引導客戶回覆你設定的指定答案。藉此，引導客戶自動化瞭解產品資訊，促使完成購買，從而提升客戶參與度和購買意願。
5. WhatsApp Flow Robot自動引領客戶選擇特定選項
WhatsApp Flow Robot能夠引導客戶在你所設定的特定選項中做出選擇，從而更更精准的為客戶提供相關資料。方便客戶，也更好地瞭解客戶需求，進而提供更個性化的服務和產品資訊。
Fully Automated Marketing Plan
More Professional, Efficient, and Cost-Effective
SkyCRM® Automation
Achieve more efficient and personalized customer interaction!
Achieve more efficient
and personalized customer interaction!
Leverage SkyCRM®'s Automatic Prompt Feature
Beyond regular marketing, it captures opportunities and meets customer needs precisely. Use the feature to interact more effectively and promote conversion with customized marketing prompts, seizing business opportunities instantly.
Leverage SkyCRM®’s Automatic Prompt Feature:
Birthday reminders
Appointment/
no-show reminders
Package expiration reminders
Festive promotion reminders
Restocking reminders
New product promotion reminders
Comprehensive Automation Features
WhatsApp Interactive Messaging
SkyCRM® offers a 24-hour bot auto-reply function that guides customers to the best solutions, capturing optimal marketing moments, and improving booking and transaction rates.
CDP Data Tracking
Automatically tags preferences and categorizes customer interests from browsing behavior, enabling targeted marketing and retargeting for more personalized and precise advertising.
Automatic Real Person Customer Service Allocation
During the dialogue, key customer information can be recorded using the note box function, improving the entire customer follow-up process, increasing satisfaction, and optimizing the customer experience.
配套自動化功能
全面自動 營銷更輕鬆
24 X 7 自動回覆 即時互動
SkyCRM™提供24小時AI自動回覆功能，非一般自動機械人回覆。系統會因客戶常見問題作選項，帶領客戶尋找最佳方案，抓住營銷最佳時機，提升預約及成交率。
自動生成喜好標籤
根據客戶網上流覧行為，包括網站、社交媒體等，精準分類客戶的興趣和需求。自動生成喜好標籤。可按喜好標籤推送廣播訊息，並可連接廣告平台作二次營銷，讓營銷更加個人化、更準確、更具針對性。
自動分配真人客服
透過客戶信息/預約轉為真人對話，並且在對話過程中，能夠利用筆記盒功能記錄客戶訊息中的關鍵內容。更完善整個跟客流程，提升客戶滿意度並最佳化客戶體驗。
